Shipping & Returns

Shipping

Zuu Dog Wear ships orders across the UK from our office in London. Please allow 1-2 business days for us to dispatch your item(s). You will receive an email confirmation once your order has been shipped.

Returns

If you are not completely happy with the product that you have chosen, you may return the product(s) within 14 days of the orders dispatch date. Please email info@zuudogwear.com to request a returns address.

We will be more than happy to offer you an exchange or refund provided that the products are returned in perfect, unused condition.

All Customers are responsible for shipping and handling cost of their purchases and exchanges – these charges are non refundable. Zuu Dog Wear is not liable to pay charges or import duties for returned orders.

We recommend when shipping your item back to us you get a tracking number or use delivery confirmation to track your package. Zuu Dog Wear is not responsible for lost exchanges.